I had a great experience with Wayfair. Fast shipping, reasonable shipping costs if not free shipping. I had to return a defected/damaged item. They sent a replacement. The company didn't want the other piece back since the shipping would not have been worth it. Fast shipping. Outdoor Sofa exceeded my expectations. The color is great. I have had it for a week and received so many compliments. I love. Overall a great buy for its price. The quality of the Outdoor Sofa is excellent.
Huge selection & good prices. I bought many things through this site, always found the items I liked in a very good prices and they have a good quality. They have a great selection, good prices and from our experience, know how to take care of their customers. Frame Material: Plastic Adult Assembly Required: No Weight Capacity: 250lb.
I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job. After reading all the negative reviews I was leery about placing an order but since Wayfair had the cheapest price on the patio deck box I wanted I decided to take a chance. I'm glad I did. My deck box arrived within five days with no issues whatsoever. I won't hesitate to order again in the future.
I ordered a Outdoor Sofa and after I realized it was going to arrive later than expected I tried to cancel online with no luck as the system told me it was already loaded for shipment. The customer service rep was outstanding and got everything taken care of for me in a matter of minutes. Very impressed and will continue buying from Wayfair as a result! Although this is the first purchase I have ever made on online shop, it rates in my top five favorites! I love it and It's a nice Outdoor Sofa for me.
I have been ordering from Wayfair for years and they consistently advertise products with accurate descriptions and pictures. I recently bought a Outdoor Sofathat didn't match the web description; Wayfair imediately provided a shipping label and the shipping cost for the return was minimal. Many places charge so much to return a Outdoor Sofa that in the past I kept the item instead of returning it. Frame Material: Wicker/Rattan Cushions Included : Yes Product Care: Wipe with damp cloth and mild soap Adult Assembly Required: No Weight Capacity: 660lb.
I've finally ordered a Outdoor Sofa on Wayfair a while ago and it is better than my old Outdoor Sofa I threw out! My kids love it and some nights I love it! I've shopped there for years! It's my go to online shopping for anything they have! Great sales too! This store has everything for your home and the largest selection you will find anywhere. I was shopping for Outdoor Sofa and thought I would find a few here, could not believe the amount they had. I found what I was looking for and they were less expensive than any other stores. They offer free shipping on all items over $49. You will fall in love with there customer service. They are my new go to store.
Selection says it all no matter which room were shopping for it always comes back to wayfair. We've bought a Outdoor Sofa and to many small items to list through Wayfair. The standard shipping or drop delivery for big items it has always gone great that gives me piece of mind not having to worry about lost items. I'll keep shopping through Wayfair because it's easy, safe and the prices are very fair. Everyone thinks I pick out the best Outdoor Sofa, well it's true. Fast shipping and Arrived just as pictured. Love it and great deal, Happy for the amount paid.
Ordered new Outdoor Sofa. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Outdoor Sofa originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there. Frame Material: Metal Pieces Included: 4 Cushions Included : Yes Adult Assembly Required: Yes Weight Capacity: 300lb.
The Quality of Outdoor Sofa I have purchased from wayfair has always been great but I was worried making a large purchase without being able to touch it first... but we worried for nothing. Very happy. Shipping takes a while on this one so plan accordingly. This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well.
Recently purchased some Outdoor Sofa. The Outdoor Sofa shipped extremely quickly and were at my door in 10 days. The Outdoor Sofa quality was generally good with some screw holes slightly off, but was still able to use the original hardware and everything went together and is very solid. I'm an engineer by trade and a hobby carpenter, but I decided to go store bought for this need and don't regret it. Have received a lot of compliments. Loved this Outdoor Sofa a lot! A must own it! It's a good thing that I was able to find this furniture. and I really love this product so much.
I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time. Frame Material: Metal Pieces Included: N/A Cushions Included : No Adult Assembly Required: Yes
I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Outdoor Sofa, one I had priced locally and found on Wayfair for less than half the retail cost. When the Outdoor Sofa arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Outdoor Sofa the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Outdoor Sofa. During that last few months I have purchased a number of items (Outdoor Sofa) from Wayfair. I have all of the products to be of very good quality, and their Customer Service has been excellent. I was happy with EVERYTHING. Amazing customer service.
I ordered Outdoor Sofa. Easy to assemble and took only a few minutes. I am not good at this so I was pleased. Love the white. It does not look cheap. Have had compliments on how attractive Outdoor Sofa. It took about a week to deliver. The Outdoor Sofa came. I was worried but I will order again from them. Nice not to have to pay duty as I am Canadian. It arrived on time. I have had many Outdoor Sofa(s) before, but this one is the best. It's also stylish and am very happy to have bought it.
Well I had not bought one thing online in my life and heard about Wayfair. I was moving for the first time in 24 years and decided out with the old and in with the new. I refurnished every room in the house via wayfair over a period of 4-5 months. Oh yes there were some bumps in the road with damages and either waiting for full replacements or repair parts, this is where the bumps came in. The customer service reps were first class in making things right and always told me donate the current item I had rather than me pay for return shipping etc.which was always gratefully received I might add. Frame Material: Solid Wood Pieces Included: Loveseat Cushions Included : No Adult Assembly Required: Yes
I have purchased the Outdoor Sofa from this site. There customer service is excellent and helpful. Any problem with shipping or damages they are willing to correct it, ASAP. I have been very pleased with this company This online shop has amazing service. I have used them several times. My last order had an item that was damaged. They took care of me, no argument no hassle just replaced the order. Even had a follow up call to make sure everything was received in good condition and if I needed any additional assistance... they get how to take care of customers!
I was quite surprised with the low ratings. However, this was my first purchase buying Outdoor Sofa. The site was easy to search for what I needed and provided much information on the Outdoor Sofa. I loved how I was able to order Outdoor Sofa before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards. I LOVE this product. I read reviews saying it good and perfect. so I love it. Perfect color, perfect value, etc.
THIS SITE IS ALWAYS MORE THAN HELPFUL TO RESOLVE ANY ISSUES YOU MAY HAVE. LOVE SHOPPING HERE! New Outdoor Sofa is amazing! I've always had a great experience and Customer service is always friendly and helpful. Yes, products are a little more expensive than what you may find if you spent hours searching for the same product. Frame Material: Solid Wood Pieces Included: N/A Cushions Included : Yes Product Care: Apply teak oil one to two times per year or sealant to remain stain resistant Adult Assembly Required: No
I am so surprised by any bad reviews of Wayfair! I have ordered a large amount of products from them in the past 6 months because we are renovating our house. Everything from dressers to vanities to medicine cabinets to side tables to draperies and even 2 bed frames. Everything - everything, has been delivered in a timely fashion and has been of the highest quality! If I need to return or exchange something customer service was extremely helpful! I love Wayfair! Wayfair is always my first shopping site for furniture and home decor. The search filters are more detailed than other sites so I can zoom in on what I'm looking for. They also are quick to answer questions regarding specifics of their merchandise. Their shipping is quick and their customer service is responsive when things arrive damaged. I have used them multiple times and have never been disappointed.
I'm using them more and more these days. The pricing is decent for household goods (interior and exterior), their options seem endless, and they provide quality products. If you like online shopping. I think you will like Wayfair. A good online source. It is the popular product and low price. If you would like to buy this product. I was delighted to you found good deals to buy the Outdoor Sofa.
I ordered a Outdoor Sofa from Wayfair recently and was glad to see that it would be arriving before my upcoming trip. I found out late in the process that the delivery would be delayed and was freaking out! So by being int ouch with the customer service dept. I was eventually put on the line with J. He is a delivery specialist, and he saved the day! He not only coordinated it all, but even got it there on a Sunday for me! The set is gorgeous, so the quality of their product is obviously great as well. Thank you J. and the Wayfair team! Frame Material: Metal Cushions Included : Yes Adult Assembly Required: Yes Weight Capacity: 500lb.
I have been purchasing from Wayfair for several years, and I love them! Their shipping is free- which is very important to me because I do not have access to easy shopping living in the country. The products offered have good quality, and I especially Love their art work! It is very unique and different. I review my orders honestly and quickly- and receive reward monies for doing so. A nice touch! I share my great experience about Wayfair to many others who want to update their own look and where to purchase good home items. I ordered a Outdoor Sofa from Wayfair and another Outdoor Sofa from another company last month, the couch came within 2 weeks, the Outdoor Sofa, still hasn't arrived. I want to thank Wayfair for fulfilling their end of the sale. Service was great, shipping was fast, and delivered with care. I only wish they had the other Outdoor Sofa as I'm quite sure I'd be enjoying that as well right now. I at 1st felt Wayfair prices were a bit higher than other retailers, but I'm at the point I'd rather pay the extra just to rest assured that I will receive my order. I will be a returning customer, and want to thank you for the positive experience shopping at Wayfair. You earned my trust and we'll worth every time.
I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair I LOVE THIS Outdoor Sofa! It is super cute and stylish and functional. I gave it five stars because I love the style and the look, I really hope the company can redesign with more substantial material. If not someone will beat them to it I am sure. Style is great.
I had to order Outdoor Sofa for my new condo. Searched different sties on the internet and Wayfair had the best price and also the items in stock. Ordered and the products arrived within 7 days. I had bought other items from Wayfair in the past and so far I have not been disappointed. Pieces Included: 1 Cushions Included : No Product Care: Wipe with damp cloth Adult Assembly Required: No
I have ordered multiple items thru Wayfair and have had great service and the products were as advertised. In fact, a neighbor asked for advice on using Wayfair on my neighborhood website and got 16 positive comments from different people about how good each of their experiences were. I personally had an item delivered damaged, and Wayfair sent another one immediately with no questions. We ordered a Outdoor Sofa which had been difficult to find, and when the Outdoor Sofaarrived it was defective. Wayfair immediately granted a full credit with no hassle. It's always better as a buyer if you don't have a problem with the product, but the true mark of a company is how they handle the problems that inevitably will occur in the course of running a large business. We would absolutely order from Wayfair in the future.
I received my package when they said it would arrive. The box itself had a squished corner, not too concerning as the contents were packaged very well. One of the pieces did end up being damaged. I called customer service to get a replacement part. I was on the phone maybe 3 minutes, no hassle and they already have a replacement part on the way, free of charge! The representative who helped me was so kind! I'll definitely think of wayfair if I need anything else for our house! I love my this Outdoor Sofa. This one is beautiful and well crafted. It smells very good. Everything fits perfectly. This is a very good quality item.
Our Outdoor Sofa is just what we wanted. Quality great. Ease of assembly and excellent value for the money. I looked at many Outdoor Sofa this was by far the best online. When it arrived it really met our needs. Would strongly recommend. Frame Material: Metal; Solid Wood Pieces Included: N/A Cushions Included : Yes Adult Assembly Required: No Weight Capacity: 600lb.
I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone. Huge selection & good prices. I bought many things through this site, always found the items I liked in a very good prices and they have a good quality. They have a great selection, good prices and from our experience, know how to take care of their customers.
Not sure of the low score on this company my 1st interaction with them was superb from the website where I shopped to the pricing and the delivery was so fast I couldn't believe it packaged securely and exactly what I expect from the website pictures I'll reccomend them with no problem plan to shop with them as needed things do occur an I had no issues with my 1st purchase if it changes down the way I'll update the rating It seems more expensive than it is! The colors are beautiful, good materials and reversible. I bought the Ebern Designs Izatt Outdoor Patio Loveseat with Cushions and received several compliments in the short time I have had. You will not be disappointed with this furniture.
Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company. Frame Material: Metal Pieces Included: N/A Cushions Included : Yes Adult Assembly Required: No Weight Capacity: 700lb.
After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Outdoor Sofa was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Outdoor Sofa are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up! I have been ordering from Wayfair for years and they consistently advertise products with accurate descriptions and pictures. I recently bought a Outdoor Sofathat didn't match the web description; Wayfair imediately provided a shipping label and the shipping cost for the return was minimal. Many places charge so much to return a Outdoor Sofa that in the past I kept the item instead of returning it.
No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all. I was looking for a gift to send someone on a secret Santa exchange and as soon as I saw this Ebern Designs Izatt Outdoor Patio Loveseat with Cushions I knew it would be perfect! So cute! Simple and elegant. I bought one for myself and a friend and she loved it.
I order a Outdoor Sofa on Black Friday from Wayfair. I just got a call from the delivery service located in my city with not only an update it had arrived but could deliver it the next day. Total of two weeks with proper communication from the company and the delivery service. I couldn't ask for a better experience. Frame Material: Metal Pieces Included: N/A Cushions Included : Yes Product Care: Professional cleaning only Adult Assembly Required: No
I am surprised to see the bad reviews on other website. I have purchased almost all items in my new house from Wayfair and they are really good! I even needed to change my dining chairs and their customer service was the best in the US! They replaced the Outdoor Sofa with no additional cost and made sure the process was easy on me. I'll definitely keep shopping with them! Ordered new Outdoor Sofa. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Outdoor Sofa originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there.